For ages 21+

okbd Responsible Gaming

Don't let entertainment become a burden — know your limits, stay in control, and seek help when needed. okbd believes that safe play is the best play.

Self-Exclusion 24/7 Support Secure Account 21+

Our Commitment

Gaming should be enjoyable — not a source of stress

It is our responsibility to ensure that the experience at okbd remains enjoyable and controlled at all times. Betting and playing casino games is a form of entertainment — but when it becomes a habit and causes financial or emotional distress, it is important to seek help.

Our Terms and Conditions clearly state that it is strictly prohibited for anyone under the age of 21 to open an account or play at okbd. The age of every new account is verified.

If you or someone you know has become overly dependent on gambling, contact us via 24/7 live chat or email — we provide support in both Bengali and English.

Under our Privacy Policy, your personal information and account data are kept secure at all times. Self-exclusion and limit requests are handled with complete confidentiality.

Set a budget before you play. Only play with money that, if lost, will not affect your daily life. Winnings are not guaranteed — every outcome is independent and random.

For more common questions and answers, visit our FAQ page, where various responsible gaming topics are explained in plain language.

Age Limit and Identity Verification

Our age policy to ensure a safe environment

To participate in any betting or casino activity at okbd, users must be at least 21 years old. Age verification is a mandatory step at registration.

To protect minors, okbd recommends using parental control software. Be careful to ensure that no child or younger member of your household can access this site from your device.

If you suspect that a minor is using your account, notify okbd support immediately via live chat.

21+ age is mandatory

An account belonging to a person under 21 will be closed immediately and any deposited funds will be processed in accordance with the applicable rules.

Self-Control Tools

Tools okbd provides to keep your play safe

Deposit Limit

Set a maximum amount you can deposit per day, week, or month in advance. Once the limit is reached, no further deposits can be made.

Session Time Limit

Set a limit on how long you can play in one session. When the time is up, the system will automatically alert you.

Self-Exclusion

Take a break from your account for a set period — options range from 30 days to permanent closure.

Loss Limit

Set a limit in advance so that once you have lost a certain amount, you are automatically prevented from placing further bets.

Reality Check

At set intervals, the system will tell you how long you have been playing and how much you have spent.

Account Cool-Down

If you wish, lock your account temporarily for a set number of days or weeks — just let support know at any time.

Request Self-Exclusion

Fill in the form below — our team will process it within 24 hours

Self-Exclusion Form

This information is kept completely confidential and is used only for managing your account.

After submission, our support team will send a confirmation to your email.

Warning Signs of a Problem

If you notice these signs, it is time to seek help

Spending beyond your budget

Taking money from household funds or savings to gamble is a clear warning sign.

Chasing losses

Continuing to play repeatedly in an attempt to recover lost money — this cycle only leads to greater losses.

Disruption to sleep and daily routine

If gambling is preventing you from sleeping, working, or spending time with family, that is a cause for concern.

Hiding from family

Concealing the amount you play or the losses you have incurred from loved ones is an important warning sign.

Where to Get Help

You do not have to face this alone — help is always available

okbd Live Chat

Contact okbd's 24/7 live chat at any time. You will receive immediate assistance in Bengali regarding limit setting or self-exclusion.

Email Support

Write to us by email if you would like to share more details. Our team responds in Bengali and English. Email address: [email protected]

Family and Friends

Talk to a trusted family member or friend. Openly sharing your situation is the first step toward resolving the problem.

Professional Counselling

Speak with a mental health professional or addiction counsellor. Various government and private organisations in Bangladesh provide this service.

Mental Health Services

The National Institute of Mental Health and various other hospitals can help with recovery from addiction. Seeking help is an act of courage.

Some Tips for Safe Play

These habits will help you stay in control

  • Set a specific budget before you play and stick to it.
  • Never bet with borrowed money.
  • Avoid placing large bets on impulse.
  • Spend quality time with your family — it matters more than playing.
  • Do not play for more than a set amount of time each day.
  • Stay calm when you lose — trying to chase losses usually leads to even greater ones.
  • Take breaks regularly and spend time on other activities.
  • If needed, contact support to set limits on your account.

Responsible Gaming FAQ

If you cannot stop playing, continue to play in order to recover losses, or put off important responsibilities in your life — you may need help. Contact okbd support or seek professional advice.

Lowering a limit takes effect immediately. However, to increase a limit, a set waiting period (cooling-off period) must pass, which protects against impulsive decisions.

If you choose permanent self-exclusion, the option to reactivate the account is very limited. This is a serious decision — think carefully before submitting the request.

Responsible Gaming FAQ

Answers to the most common questions in one place

Yes. Any member of okbd can deactivate their account for a set period or permanently. To do so, fill in the form on this page or contact our 24/7 live chat.

All users must be at least 21 years old to take part in any activity at okbd. Age is verified by submitting identity documents at registration and again at the time of subsequent withdrawals.

Lowering a limit takes effect immediately. To increase a limit, a cooling-off period must pass, which protects you from decisions made in moments of frustration or anger.

Your deposited funds remain secure even after the account is deactivated. Contact okbd support for details on how to process a withdrawal.

Take their concern seriously. They can also email okbd support for guidance. An open conversation with those close to you is the most effective step toward resolving the problem.

No, all of okbd's responsible gaming tools — deposit limits, session limits, self-exclusion, account lock — are completely free to use.